FAQ
About product orders
It supports credit cards, bank transfer, AmazonPay, PayPal, and Paidy.
If your order is the status before delivery, you can cancel.
Returns and exchanges are not accepted for your convenience.
Returns and exchanges are not accepted for your convenience.
Please contact us in advance from the inquiry form or the official LINE as the correspondence varies depending on the product. At that time, please describe the product name and the part you want to repair.
Sorry to trouble you, but please contact our shop within 7 days after the product arrives. We will confirm the contents, and we will replace it with a new one as soon as the shipping cost is paid. If there is no stock, it will be refunded.
Inquiry form
Official LINE
Our sunglasses are products that are not enough of light, but to dimmen with the amount of ultraviolet rays.
Therefore, if you pass glass with UV cut, such as the windshield of the car, it will not diminish.
Also, in order to reduce the burden on the eyes, it is very difficult to understand whether it is dimming even if it is applied.
It is easy to understand the difference by applying ultraviolet light only on one side with ultraviolet light.
Please refer to the video below.
https://youtu.be/-mrHZJH-HJE
Yes, you can't do it yourself.
However, depending on how much force is applied, it may be damaged, so some tricks are included.
It will be charged separately, but if you are uneasy, you can replace the lens after purchasing the frame and send it to us.
Please refer to the video below for the lens replacement method.
https://youtu.be/4QRmj0JusBI
Yes, you can't do it yourself. However, depending on how much force is applied, it may be damaged, so some tricks are included.
It will be charged separately, but if you are uneasy, you can replace the lens after purchasing the frame and send it to us.
Please contact us for more information
Inquiry form
Please refer to the video below for the lens replacement method.
https://youtu.be/4QRmj0JusBI
Regarding delivery
Free shipping on 500 yen nationwide, click post 185 yen, 5000 yen or more.
After payment is confirmed, we will ship within 5 business days except weekends and holidays.
In the case of postpayment payments, after the order is confirmed, it will be shipped within 5 business days except weekends and holidays.
I'm sorry. It is impossible to specify the delivery date and time. Products will arrive within 7 business days, so please wait for your arrival.
If you want to change your delivery address after ordering,Inquiry formPlease contact us for the address to change.
If the product has already been shipped or before shipping, it may not be possible to change depending on the timing. Please note.
If you want to change the registered address before ordering, you can change it from My Page.
Please check the shipping company and the delivery number in the "Notice of the Shipping Date" email sent after your order is confirmed.
* Since e -mails from our company may be received in spam mail folders, etc., please first check all folders of your mail software. Also, please make sure that the email from us is not blocked in the reception setting.
I'm sorry. At the moment, you cannot receive the order you have ordered at the store.
Each product page has a "Receive the Restock Notification" button, so click there and wait for the restock notification to arrive.